HEALTH INSURANCE SERVICE PROVIDER: SERVICE LEVEL MONITORING

gkv Informatik GbR

 

The leading IT service provider for statutory health insurance monitors the performance of its own systems and the productive systems of gkv informatik customers using Servicetrace® Robotic Solutions for Application Performance Monitoring. Servicetrace® Robotic Solutions for Application Performance Monitoring also supply key figures for SLA delivery.

“The Servicetrace® Robotic Solution solution continues to integrate functions and features based on customer requirements – we are very satisfied.“

Dirk Hofer | Operations Monitoring