Across Departments

RPA for all Functions: Use Cases

From purchasing to customer relations: The digital transformation affects all functions in your company. Every department operates processes which have a high automation potential and would benefit enormously from the use of digital employees and artifical intelligence. Get an overview of the different use cases we have compiled about RPA for all functions and departments from numerous customer projects.


Migrate data and manage passwords: employ software robots for routine IT tasks.


Accelerate your procurement processes: With digital assistants e.g. for supplier communication.


Use software robots for invoice posting and reporting – securely, quickly, and in accordance with compliance requirements.

HR & Back Office

Reduce the administrative workload in your company with digital assistants.

Production & Logistics

Employ software robots for maximum productivity and efficient distribution of your goods.

Customer Service

Automate your helpdesk and make your customers happy with fast response times.

Free Download: RPA Use Cases for all Functions

RPA is an essential building block for cross-departmental digital transformation. We have compiled a selection of RPA use cases for all industries from our customer projects. Gain an overview of the diverse applications of software robots and the positive effects they have on every business.

Simply fill out this form and you will get access to all use cases!

Salutation* Mr.Ms.

I agree that Servicetrace GmbH may contact me by e-mail, letter or telephone about its consulting services, products, events or for marketing purposes. I confirm that I have read the Privacy policy and agree to the storage and processing of my personal data as described therein. My data will be used exclusively for this purpose. I am aware that I can revoke my consent at any time with effect for the future. The Privacy policy of Servicetrace GmbH applies.*