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In this webinar, we will explore how to get the best out of RPA by isolating its use to straight forward integration, rather than allowing its unchecked expansion. This enables businesses to remain agile and to make continued, incremental improvements to their technology estates rather than freezing them in time.
Almost three out of four companies already rely on RPA – but only 13 percent of them are able to scale their automation. Learn in this hands-on webinar how a Center of Excellence (CoE) can help you implement a scalable approach to your enterprise-wide RPA projects.
The complexity of RPA is often underestimated. To think of RPA as a lifecycle helps to structure RPA and to manage the process of process automation transparently and successfully right from the start.
The automation platform XceleratorOne (X1) is the only RPA solution that offers an integrated lifecycle management with which you can approach and implement your RPA activities in a centralized, structured and standardized way.
This webinar offers you a step-by-step walk through the X1 lifecycle.
Especially in customer service it is important to be “on the ball”. If there are long waiting times or unfinished customer enquiries jam up, the mood can quickly change – both among the customers and employees. The consequences: Poor ratings increase, employees drop out – which can result in an increased risk that sales will soon decline as well.
We present 5 real customer examples from the practice how to prevent a negative customer service experience.
Why do almost half of all initial RPA projects fail? Why aren’t companies able to measure and scale RPA’s success?
Because there is a lack of holistic solution platforms that enable centralized overall control of the “Automation Journey”.
Servicetrace’s XceleratorOne solution offers companies just that: X1 is the most comprehensive automation platform for planning, implementing, collaborating, and controlling all your automation initiatives – enterprise-wide.
With this holistic approach, we guarantee your automation success.