APPLICATION PERFORMANCE MONITORING

The availability and performance of IT services are business-critical. When IT is working, the business is working. No company can afford for performance to drop or service outages. Business processes can get delayed or even grind to a halt; productivity and employee satisfaction fall. What’s more, service level agreements have high contractual penalties attached in the event of non-compliance. Servicetrace® Robotic Solutions for Application Performance Monitoring help you to ensure a consistently high level of application quality for staff and customers alike. Worldwide.

 

Servicetrace® Robotic Solutions for Application Performance Monitoring enable you to deliver your business-critical IT services at the optimum quality. Servicetrace® robots monitor availability and performance from the perspective of users at locations worldwide, 24/7. They send out alerts when critical thresholds are reached and report on the service quality that is being delivered.

THE BENEFIT TO YOU

Servicetrace® Robotic Solutions for Application Performance Monitoring

24/7 availability and performance as experienced by users worldwide – at a glance

Escalation of critical thresholds for proactive incident management

Root cause analysis for fast, targeted troubleshooting

Service level reporting for management

Transparent communication between service provider and customer

Take a look for yourself.

We are happy to show you what the Servicetrace® robot can do without obligation.