The servicetrace solution by sector: E-Commerce
Whilst poor systems performance is immediately noticed via the decay in response times experienced by end-users using an application or service, discreet e-commerce applications also demand systems which perform at their very best, at all times, if they are to deliver the data and transactions required by the organization to function efficiently and reliably.
Rapid response times for the end-user are meaningless if the data they are viewing is incorrect.
Business processes depend on the integrity and efficiency of all the underlying elements in your internal IT infrastructure, along with any external elements that are involved in a processes successfully being completed, on time.
Gathering such intelligence is a complex task but one that is automated and simplified by Servicetrace.
- Transparency and accountability of all systems and resources
- Understand and report on the performance of all your resources
- Proactively identify potential failure points - and resolve them
- Integrate with and extend the value of your existing IT operations tools
- Share data with partners and clients so the business runs better for all